CONTACT US: 949-364-0990 | Open Saturday 10:00 AM – 5:30 PM

CONTACT / FAQ

Drop us a line!

Better yet, come see the gallery in person!

We love our customers, so feel free to visit during normal business hours.

LONDON COIN GALLERIES

MISSION VIEJO

Address

27 The Shops at Mission Viejo
Mission Viejo, California 92691
United States

Phone

949-364-0990

Hours

Saturday: 10:00 AM – 5:30 PM
(Call for weekday hours)

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Frequently Asked Questions

What types of items do you buy? +
We buy a wide variety of precious items including gold and silver jewelry, luxury watches (Rolex, Cartier, Omega, etc.), numismatic and collectible coins, gold and silver bullion, paper currency, and other valuable items. Bring your items in for a free appraisal!
How do pawn loans work? +
Pawn loans are short-term loans secured by your valuable items. You bring in your items, we appraise them and offer you a loan amount. If you accept, you receive cash immediately and we hold your items securely. You can reclaim your items by repaying the loan plus interest within the loan period, or you can extend the loan if needed.
Do you offer authentication services? +
Yes! Our expert staff has over 40 years of experience in authenticating coins, jewelry, watches, and other precious items. We can provide appraisals and authentication services for your valuables.
What is your return policy? +
We accept returns within 30 days of purchase, provided the item is in its original condition. Watches come with a 1-year warranty. Please contact us or visit the store with your receipt for any returns or warranty claims.
Do you buy gold jewelry even if it's broken? +
Absolutely! We buy gold in any condition – broken chains, mismatched earrings, dental gold, and scrap gold are all welcome. We pay based on the current gold spot price and the purity of your gold.
How are your prices determined? +
Our prices for precious metals are based on current market spot prices. For collectible coins and watches, we consider factors such as rarity, condition, demand, and market trends. We strive to offer competitive prices for both buying and selling.
Do I need an appointment? +
No appointment is necessary! Walk-ins are always welcome during our business hours. However, if you have a large collection or need a detailed appraisal, calling ahead can help us serve you better.
What payment methods do you accept? +
We accept cash, credit cards (Visa, MasterCard, American Express), and PayPal for purchases. For sales to us, we pay in cash or check depending on the transaction amount.

Privacy Policy

London Coin Galleries Mission Viejo respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase, create an account, or contact us. We also collect transaction information related to your purchases and pawn loans.

How We Use Your Information

We use your information to process transactions, communicate with you about your orders or loans, improve our services, and send promotional materials (with your consent). We do not sell or share your personal information with third parties except as necessary to complete transactions or comply with legal requirements.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this privacy policy, please contact us at 949-364-0990 or visit our store.